Residents who wish to withdraw from the hostel must submit the following online form on or before the cut-off date set out, i.e. the 20th of the previous month of the leaving month. The specified check-out date is listed in Part B – Q6 of the online form. A confirmation email will be sent in 2 weeks.
|Hostel Withdrawal Notification And Request For “Hostel Deposit” Refund|
|Check-out Period||Submission Cut-off Date||Check-out at or before 12 noon on|
|September 2023||20 August 2023||30 September 2023|
|October 2023||20 September 2023||31 October 2023|
|November 2023||20 October 2023||30 November 2023|
|December 2023||20 November 2023*||21 December 2023|
|January 2024||20 December 2023||31 January 2024|
|February 2024||20 January 2024||28 February 2024|
|March 2024||20 February 2024||31 March 2024|
|April 2024||20 March 2024||30 April 2024|
|May 2024||20 April 2024*||31 May 2024|
|June 2024||20 May 2024||30 June 2024|
|July 2024||20 June 2024||17 July 2024|
*Residents who decide NOT to continue hall residence in the next term are required to submit the notification form on or before the cut-off date.
If residents would like to revoke their withdrawal notification, they must send the request via email before the cut-off date.
- Room should be resumed to its original setting and in fairly good condition.
- All personal belongings in room and communal areas (pantry, fridge, bathroom, mailbox) must be removed. Otherwise, cleaning fee may be incurred.
- Return keys to PGH Office via the following methods:
|1. Return keys at PGH counter||Applicable to residents who are in hostel.|
|2. Return keys by speed post||Applicable to residents who are out of Hong Kong.
Keys must be mailed directly to the following address no later than check-out date:
|3. Return keys to Collection Box||Applicable when no staff is on duty at counter.
Residents may follow instructions and return keys to the collection box near counter.
1) Keys must not be handed to others (including roommates), otherwise a fine of $1,000 will be incurred.
2) If you do not return your keys, the check-out procedure will be deemed incomplete, and you will still be liable for future hostel fees.
3) Late check-out will be charged $600 per day.
Hostel deposit will be refunded to the bank account provided within 2 to 3 months after the official check-out date, given that no damage is found in the room and there is no outstanding fee.
Residents may opt for authorizing a delegate to pack their belongings if they are out of Hong Kong.
Request of such authorization must be made in advance to the PGH General Office via email. Details, including delegate’s full name, his/her SID/HKID and packing date and time, must be provided in the email for our arrangement. The packing should be one-off and within 1.5 hours.
The delegate must register at counter on the packing date. Our staff shall open the door for him/her.
Please note that PGH Office does not provide packing service nor luggage storage.